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Damaged vehicle? We might have what you need
Damaged vehicle? We might have what you need

Policies

At GTS Auto Parts, we strive to provide our customers with the best possible online shopping experience. We understand that purchasing auto parts can be a complex process, which is why we strongly recommend that our customers view all pictures of the products they are interested in before making a purchase. This will help ensure that the parts you receive are exactly what you need and will fit your vehicle correctly.

In addition, we are pleased to offer shipping directly to your door for your convenience. We work hard to ensure that all orders are processed quickly and shipped in a timely manner. Our shipping rates are competitive, and we offer a variety of shipping options to meet your needs.

Please note that while we make every effort to ensure the accuracy of our product descriptions and images, some products may differ slightly from the images shown. If you have any questions or concerns about a product, please don't hesitate to contact us before making a purchase.

At GTS Auto Parts, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward return policy to make the process as easy as possible.

Returns:

  • All returns must be requested within 30 days of the purchase date.
  • Items must be in their original condition and packaging.
  • A restocking fee may be applied to certain returns.
  • Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part.
  • Please contact us prior to returning an item to receive a return authorization number.

Shipping:

  • We ship to most locations within the United States 
  • Standard shipping rates apply unless otherwise specified.
  • Orders are typically processed within 1-2 business days and shipped via the selected shipping method.
  • Delivery times may vary based on location and shipping method.
  • Please contact us if you have any special shipping requests or requirements.
  • Please note that we ship to 48 states only.

Thank you for choosing GTS Auto Parts for your automotive needs. We are committed to providing you with high-quality products and excellent customer service. If you have any questions or concerns about our return or shipping policies, please don't hesitate to contact us.